Chief Operations Officer
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
Duties shall include assisting the CEO in the overall operations of the Guidance Center of Lea County. Position will be responsible for assisting to direct and control all administrative and support staff. The Chief Operations Officer (COO) of Business Affairs will facilitate the development of goals and objectives for community development. The COO of Business Affairs will conduct public relations with the community and state entities, as assigned by the CEO. The COO of Business Affairs will work with the CEO for management and development and implementation of marketing, public relations and fundraising activities. The COO of Business Affairs will work with the CEO and Management Team to implement policies and procedures regarding budgetary and financial matters. This position will monitor indicators designed to measure consumer, employee and community satisfaction with GCLC and the services it provides. This position will be responsible for implementation of personnel policies, general policies and procedures and adherence to GCLC Corporate By-Laws. This position will assist in communication with appropriate departments within local, state and federal governments as needed for management for grants and contracts. This position will assist in writing all proposals for contracts and grants, and be responsible for contract management and working with funding sources to ensure continuation of our funding streams. The COO of Business Affairs will oversee the development of an annual budget with the CFO and help present that budget to the CEO and the Board of Directors. This position will be responsible for maintaining confidentiality and information regarding clients, staff, physicians and GCLC that are obtained as a result of employment at GCLC. This position will work with the CEO on ensuring all billing and financial recording functions are conducted in compliance with all ethical and legal standards. This position will be assigned other duties as needed by the CEO.
Bachelor degree in business administration or communications field and five (5) years experience, or a Masters degree in business administration and three (3) years experience in management of a community based program, Bi-lingual ability is preferred but not required.
Home Visitor – Level 2
Will serve as a team member of the Home Visitation program that includes an array of service components and requires staff members who have knowledge in pregnancy and the prenatal period, infant/toddler safety and health, early childhood development, along with early childhood mental health principles and practices. Home visitor will be up-to-date on community resources and family friendly activities. Home Visitor must also possess strong relationship-building skills. The Home Visiting “team” is by definition multidisciplinary and composed of licensed/credentialed professionals who have knowledge in early childhood development and early childhood mental health in combination with non-degreed professionals with appropriate backgrounds and expertise.
Home Visitor must have knowledge of child development and an understanding and appreciation of the families’ social, economic and cultural background. Home Visitor must also have knowledge of the specific areas of focus of the program such as health, parent education, or special education services. Communication and interpersonal skills are vital to this position along with problem solving and confidentiality. Home Visitor must display acceptance and respect for each family’s diversity and a cooperative spirit with coworkers. Home Visitor is also expected to approach their work from a family strengths perspective rather than a deficit perspective.
Home Visitor must complete progress notes on all billable services by established deadlines. Attend all scheduled supervisor staff meetings and general staffing meetings. Maintain confidentiality of all information regarding clients, staff, physicians, and Guidance Center of Lea County (GCLC) as a result of employment at GCLC. Home visitor will be responsible for recruitment of clientele, scheduling of services, coordinate services, activities, and goals based on family need, and be required to use personal transportation to provide services in a timely manner. Home visitor will be required to clock in and out on digital system. All other duties as assigned by Program Manager or designee. In addition Home Visitor must complete case management, life skills, parent education.
Bachelor’s degree in Early Childhood Development, Social Work, Psychology, Pediatric Medical Care or related field. Will consider applicants with Bachelor’s Degree in other area with interest in early childhood development or minimum of 4 years’ experience in pre-natal, infant, toddler mental health and cognitive development, or related area pertinent to expectant mothers and children up to the age of 3. Working knowledge of Word and Excel along with general computer skills (email, telehealth video platforms, and data base entry). Bilingual (Spanish/English) preferred, but not required. Must be personable with an ability to work in a flexible environment while meeting deadlines and program standards.
Behavior Technician (Autism Clinic)
The Behavior Technician (BT) is a paraprofessional who practices under the close supervision of
a BCBA or Interim ABA provider/supervisor. The BT will work with children from 12 months
through 5 years of age who are at risk of or have been diagnosed with Autism Spectrum Disorder
(ASD) in our clinic and in their homes.
The behavior technician’s responsibilities will include:
- Provide direct ABA therapy to children 5 years of age and under with or at risk for a
diagnosis of ASD including assessments, skills acquisition plans, and behavior reduction
plans, as directed by the BCBA or Interim ABA provider/supervisor (therapy may be
provided in clinic, home, or community setting as client’s needs dictate)
- Attend and participate in all required trainings provided by GCLC autism clinic
(including but not limited in training in ABA required to become a Registered Behavior
Technician RBT®, Cardiopulmonary Resuscitation -CPR, Crisis Prevention Intervention –
CPI, and Autism Spectrum Disorder -ASD
- Clinical and Administrative tasks (including but not limited to recording data during
sessions, completing session progress notes, graphing session data, preparation of
materials, keeping client binder up to date)
- Communicates confidentially and professionally with clients, families, team members,
- Attend and participate in all required team meetings
- Attend and participate in weekly clinical management and supervision with BCBA or
Interim ABA provider/ supervisor
- Maintain client confidentiality, protect and respect the well-being of the client
- Effectively responds to and manages crisis situations which may include client physical
Required skills/ qualification for the behavior technician
- Have strong written and verbal communication skills
- Enjoy interacting with children, display patience, have high-energy and a positive attitude
- Be highly motivated and self-directed
- Have dependable transportation and a valid NM driver’s license
- At least 18 years of age
- High School graduate
- Pass a criminal background check
- Pass a drug screen
- Pass a TB test
- Hourly and Billable Rates are determined by highest level of education
- Admin hours pay is $10.50 – $15.73
- Billable hours pay is $15.00 – $22.99
- Average week is about 25 billable hours/ 15 admin hours
Therapist Behavioral Health
Provide direct intervention and assessment services to individuals, groups, and families. Responsible for maintenance of client and program records for clients to ensure that services are provided and documented in accordance with DOH and Medicaid Standards. Provide consultation, education, and training when requested and as needed. Work with Clinical Director to develop and implement specialized programming for target populations. Must participate in the assessment process with each client and utilize this information in the development of an individualized treatment plans. Must serve as a member of the Crisis Intervention Team which includes serving on beeper duty on a rotating basis. Ensure that all billing and recording functions are conducted in compliance with all ethical and legal standards. Maintain confidentiality for all information regarding clients, staff, physicians, and GCLC obtained as a result of employment at GCLC. It is the policy of the Guidance Center of Lea County to design and deliver services that focus on hope, healing, and quality of life and to enhance and build protective factors in the clients we serve through programs that serve adolescents and adults. All services provided are to be culturally sensitive and incorporate recovery and resiliency values into all service interventions. All other duties as assigned by the Clinical Director
Master’s Degree in human service field and two (2) years experience is preferred. Employee is responsible for obtaining continuing education to maintain appropriate licensure and to attend in-service training sessions designed to provide training in accordance with GCLC, DOH and Medicaid Standards. New Mexico License and clear Criminal Records Check are required. Bilingual (English/Spanish) ability is preferred but not required.
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
Responsible for providing assistance to the Human Resource Coordinator. Duties include but are not limited to:
- Assisting the HR Coordinator in the recruitment and hiring process of all employees, to include reference checks, conditional employment offers, pre-employment drug screen, DMV report, TB tests, and fingerprints for Criminal Records Checks (CRC).
- Assisting the HR Coordinator in organizing personnel files to include all pre-employment, orientation and training documentation, continuing education, disciplinary actions, and payroll changes which will be ready for audit at all times.
- Will prepare copies of Employee Handbook and Welcome Packet for new employees and file verification of receipt of Employee Handbook in all personnel files.
- Will work directly with the HR Coordinator to develop applicant files for each series of interviews, that contain all of the interview questions, required forms and paperwork.
- Interview notes will be maintained in the personnel files along with a copy of the original application for employment, resumes, licensure, CRC clearance, TB results, policies, evaluations, certification, etc.
- Conduct reference checks, primary source verification or education, CRC and DMV checks.
- Assisting the HR Coordinator in the new employee orientation and ensuring that all steps in this process are documented in the employee’s personnel file.
- Track agency-required trainings, inform the HR Coordinator of deficiencies in the file related to training or other circumstances, which may negatively impact GCLC or the employee’s licensure.
- Track Employee Performance Evaluation schedule including notification of Team Leaders of the due dates of evaluations of each member of that team.
- Assisting the HR Coordinator in timely responses of unemployment claims from Department of Labor, as well as any requests from EEOC.
- Assisting the HR Coordinator in administration of monthly random drug testing, informing those employees who are selected for random test, and receipt and handling of drug test results.
- Assisting the HR Coordinator in coordinating annual health insurance, retirement and Cafeteria Plan enrollments in November and December of each year.
- Assisting the HR Coordinator in scheduling exit interviews for all employees leaving the agency, documenting the return of all agency-owned equipment and keys.
Consistently support the agency’s standards, mission and policies. Cooperate and maintain good rapport with all staff and clients. Maintain professional confidentiality for all information regarding staff, clients, physicians, and GCLC obtained as a result of employment at GCLC. All other duties as assigned by the CEO or CFO.
LEVEL AND DEGREE OF SUPERVISION:
Supervised by the HR Coordinator. Supervision to include one-on-one personal supervision, general staff meetings, and team meetings. Expected to be highly self-directed.
CONDITIONS OF WORK:
Hiring and promotion will be accomplished in compliance with GCLC’s Personnel Policies and Procedures. This position is exempt under the Fair Labor Standards Act. This position requires a minimum of 40 hours per week, generally Monday through Friday. Travel is required of employee for delivery of services, training and conferences. Personal transportation is required.
Are you passionate about building therapists’ skills while they change the lives of families and children in the community? Guidance Center of Lea County, INC. (GCLC) is looking for a fearless leader with strong mental health clinical training to supervise and lead a team of 2-4 therapists in implementing Multisystemic Therapy (MST) in Lea County
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
Responsible for the overall coordination of the Multi-Systemic Therapy (MST) program. Coordinate overall implementation of the program and assist in the selection, training, and evaluation of all MST Therapists. Responsible for networking with area referral sources to ensure compliance with weekly, monthly, and annual matrix compliance. Monitors staff and client performance. Coordinate all case reviews. Review weekly, quarterly and annual reports prepared by the MST Therapists. Ensure that all program requirements are met by each member of the team. Responsible for maintaining compliance with all requirements and MST standards as defined in the MST contract. The MST Coordinator will assist the MST Therapists regarding program and administrative matters especially as they relate to MST. It shall be the responsibility of the MST Coordinator to work within the budget for the fiscal year, following guidelines set by management. Ensure that all billing and recording functions are conducted in compliance with all ethical and legal standards. Maintain confidentiality for all information regarding clients, staff, physicians, and GCLC obtained as a result of employment at GCLC. All other duties as assigned by the Chief Executive Officer (CEO).
LEVEL AND DEGREE OF SUPERVISION:
Supervised by the Chief Clinical Officer (CCO) with guidance from the CEO when needed. Conduct regular MST staff meetings, and attend GCLC general staff meetings and case review meetings and meetings scheduled by MST Consultant. Responsible for developing staff development plans for all MST staff members and linking staff members with internal in-services that relate to providing services to MST program participants. Expected to be highly self-motivated and to work with the CCO to keep them informed of changes, problems or situations that may impact the MST program.
Master’s degree in psychology or related human services area required with related Clinical/Social Worker Licensure required. One year experience in supervision. Must pass a FBI fingerprint clearance check and a clearance check with the Department of Motor Vehicles to maintain employment. Employee is responsible for obtaining continuing education to maintain appropriate licensure and to attend in-service training sessions designed to provide training in accordance with GCLC, DOH and Medicaid Standards. Bilingual (English/Spanish) ability is preferred but not required.
CONDITIONS OF WORK:
Hiring and promotion will be accomplished in compliance with Guidance Center’s Personnel Policies and Procedures. This position is exempt under the Fair Labor Standards Act. Requires a minimum 40 hours per week. Hours and/or days may vary according to need. Travel is required of employee for fulfillment of duties. Personal transportation is mandatory.
Responsible for meal preparation and ordering food supplies following the requirements of a menu. Will coordinate meals with Guidance Center’s Contract Nutritionist. Must be physically capable of preparing meals, performing kitchen clean-up, and lifting fifty (50) pounds. Maintain confidentiality for all information regarding clients, staff, physicians, and GCLC obtained as a result of employment. All other duties as assigned by the Supervisor .
Residential Treatment Assistant (RTA)
Serve as a member of the Residential Services Team. Primary responsibility for coverage of the home on a rotating 24-hour basis. Provide transportation of residents to scheduled activities and as directed by the Chief Clinical Officer and/or Chief Operations Officer of Residential Services.
This job consists of working directly with adolescents in a group home/shelter setting. A serious commitment to working with youth who have experienced significant trauma, abuse and neglect is required. Only those willing to commit to this responsibility need apply.
We are looking for energetic and mature adults who have the desire to make a difference in a young person’s life. This is shift work with evening and midnight shifts available that includes a shift differential. Shifts are 4 days on, 3 days off.
You must be at least 21 years old, have a clean driving record and be able to pass a drug screen and background check. Guidance Center offers great benefits including paid sick/vacation leave, insurance, retirement plans and a retention bonus.
Minimum staff training requirements include twenty (20) hours of documented training and/or continuing education within the first 90 days of employment and must maintain twenty (20) hours of continuing education annually. Must obtain CPR and Basic Life Saving Techniques. Must be able to perform medium to heavy duty activities (i.e. physically able to perform Crisis Prevention Intervention [CPI] techniques which may require physically controlling the residents). Must have the ability to assess and utilize community resources. The personal characteristics and temperament suited to working with, caring for, and winning the respect of children and/or adolescents. Preference given to qualified bilingual (Spanish/English) candidates.